We take care of everything to ensure your transfer is well organised for a smooth and stress-free relocation.
All services can be customized to meet individual needs and budgets and are available in all major cities and regional areas throughout Australia and New Zealand.
Our services can include a number of options: organising airport transfers, removals management, immigration services, orientation, home and school search, city information packs, expense management, etc.
To view individual services, please click on headings below:
ORIENTATIONS
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Customized, accompanied program viewing residential areas, housing, schools, lifestyle |
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Orientations are structured and information intensive | |
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Emphasis on showing overview of housing within budget, relevant schools | |
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Conducted by trained Relocation Consultant using private car | |
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Comprehensive City Information Pack provided | |
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Helps Transferee/family make informed decisions | |
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Stand alone introduction to new city/ introductory phase of Home Search Program | |
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Time frame - 1 to 2 days |
CITY INFORMATION PACKS (CUSTOMIZED)
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City maps | |
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ARPL information publication | |
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School book | |
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Lonely Planet books catering to overseas Transferees | |
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Eating out book | |
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Real estate booklets on renting/buying properties | |
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Transportation information/schedules/time tables | |
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Road and safety rules | |
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Insurance options | |
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Various brochures "on things to do" |
HOME SEARCH - RENTAL/PURCHASE PROGRAMS
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Consultant researches local available housing, schedules appointments | |
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Accompany Transferee on appointments | |
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Negotiate agreement terms, Lease documents, special clauses/contract of sale | |
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Appoint legal representative as required | |
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Guidance on completing Condition Report | |
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Facilitate payment of bond money, rental deposits | |
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Coordinate utility connections | |
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Rental furniture coordination | |
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Follow up with Transferee giving local information, welcome gift | |
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Ongoing "Help Line" | |
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Program time frame - Domestic from 2 - 3.5 days, International from 4 - 6 days. |
SCHOOL SEARCH (DOMESTIC OR INTERNATIONAL)
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Transferee completes Questionnaire | |
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Pre-arrival briefing with Transferee | |
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Relocation Consultants provide school options | |
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Consultant makes school appointments | |
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View appropriate schools with Consultant | |
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Assist Transferee with registration/enrolment | |
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Facilitate payment of school fees if required | |
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One-on-one meeting with Education Specialist, as requested | |
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Program time frame - 1 to 2 days |
SETTLEMENT ASSISTANCE
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Assist with banking and insurances | |
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Tax file set up | |
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Drivers licences | |
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Registration at Consulates/Embassies | |
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Local information on new residential areas | |
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Introduction to clubs and network groups | |
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Practical support and information to help with day to day living | |
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On-going "Help Line" | |
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Program time frame - half to 1 day |
SHORT TERM ACCOMMODATION
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Co-ordinate arrival date with Transferee | |
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Research availability/rates | |
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Book, pay up front money to secure reservation, as required | |
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We pass on all discounts, do not accept rebates/commissions from any source |
AIRPORT TRANSFERS/PICK UP
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Co-ordinate arrival details | |
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Book service supplier | |
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Confirm arrangements with Transferee | |
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Arrange extras, ie, luggage, baby seats |
HOUSING PRICE DIFFERENTIAL REPORT
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Organize Licensed Valuer to inspect property | |
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Factors in type of accommodation, socio-economics of area, demographics, lifestyle, real estate data | |
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Differentials compiled from gathered statistics | |
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Specialist Consultant prepares written report based on like-for-like basis |
REMOVALS MANAGEMENT (DOMESTIC/INTERNATIONAL)
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Co-ordinate selected removalist's pack and delivery time with Transferee | |
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HOME SALE PROGRAM
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Arrange independent valuation of property | |
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Assist with selection of real estate agent | |
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Organize marketing/advertising program | |
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If accommodation is vacant, maintenance and upkeep coordinated | |
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Appoint solicitor to handle legal aspects of sale | |
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ARPL Consultant monitors the sale until settlement |
IMMIGRATION SERVICES
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Licensed Migration Agent handles assignments | |
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Business and Migration Visas | |
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Employer Standard Business Sponsorships | |
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Temporary Residents Business Visa 457 | |
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Application for permanent residency |
DEPARTURE PROGRAM
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Assistance with Lease termination/notice | |
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Final house/apartment inspection with agent/tenant | |
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Prepare home for return to Landlord in accordance with Lease | |
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Arrange exit clean | |
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Co-ordinate return of rental furniture, if applicable | |
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Arrange temporary accommodation, if needed | |
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Disconnection of utilities | |
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Oversee return of bond money |
CROSS CULTURAL TRAINING
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Transferee completes extensive questionnaire | |
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Structured in house sessions with experienced Trainer | |
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Covers introduction to Country, people, business etiquette, social requirements, dealing with stress, coping skills | |
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Manuals provided for ongoing reference | |
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Time frame - 1 or 2 days |
REPATRIATION
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In-house briefings for returning Transferee/family | |
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Understanding cultural readjustment for family members | |
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Explore skills learned overseas, how to use them at new workplace, how to handle social environment changes, etc. | |
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Individuals or groups catered for | |
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Program delivered by Cross Cultural Trainer | |
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Time frame - 1 day |
EXPENSE MANAGEMENT
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ARPL funds used to disburse payments for relocation related activities | |
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Pay initial deposits, i.e. Bond, first month's rent, temporary accommodation, furniture hire | |
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Ability to pay within short time frame to secure rental property | |
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Consolidate payments into one invoice |
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